Back to the BSA Consortium
The deregulation of the telecoms market has created some real
opportunities for businesses to significantly reduce their telecoms costs. We
have partnered with a specialist telecoms broker that delivers significant
added value to our Clients by constantly reviewing the market to ensure that
the best deals are secured.
This category is open to all companies with a total telecoms spend of over £750 per month.
Mobile rates have now fallen as OFCOM have made mobile companies lower their
connection charges. You should not be paying more than 2p local/national and
12.5p peak when calling a mobile from a landline – we can secure much lower
rates than these, dependent on volume of minutes per month.
What are the benefits of joining the telecoms category of the BSA Consortium?
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Cost reduction averaging 45% without deterioration in quality of service.
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Both landline / mobiles call and line rental charges can be significantly
reduced.
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Our Partners can find the best complete solution provider to install or replace
existing line types, including VPN, DDI, ADSL Broadband and I.P whilst
providing discounts on line rental.
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Our Partners work closely with a number of telephone system installation
companies who can provide all Index, Lynex, Inter-Tel solutions of the highest
quality. All can integrate IP solutions into their hardware, and we also have
strong relationships with IP Specialist solution companies.
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Our Partners can serve all aspects of telecommunications including IVR, SMS and
aim to maximise your inbound revenues on Non Geographical or Premium numbers.
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We advise Clients with large inbound call volumes to use Non-Geographic Numbers
(NGN), and can arrange for this to be set up free of charge with no monthly
charges (with the exception of 0800 numbers).
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Our Partners maximize your monthly revenue from any 0870 number you may be
using. This revenue could help to subsidise the cost of renting a
state-of-the-art telecommunications system as an alternative to buying one.
What are the benefits of changing supply?
Our partners compare your charges and ensure that you enjoy the very best deal
in the marketplace. Their close working relationships with Top Tier service
providers means that they can tailor or alter products to fit your individual
company requirements. We can also help you to generate revenues through the use
of Non-Geographic numbers for lines that receive a considerable number of
incoming calls.
What peace of mind do I have that quality will not deteriorate?
Our partners have direct account relationships with only the best (i.e. top
ten) Tier One* providers for Customer Service. These include Telewest, NTL,
Redstone (BT Wholesalers), Your Comms, Cable & Wireless and Kingston. We
only deal with Tier One providers. * The Industry Regulator, OFCOM, has set
call quality standards known as “Tiers”. The highest standard is Tier One,
which is deemed to be the same quality as experienced by a caller using British
Telecom. The Buying Support Agency will also review supplier performance, and
feedback results to Clients on a quarterly basis. By overseeing supplier
performance we can manage service levels delivered.
Will I receive ongoing support once the change has taken place?
Your appointed consultants will continually support you, helping you with
problems or questions that may arise. They will also be happy to provide free
advice on your future telecoms infrastructure development as technology
advances in the future.
Will I need to change my phone numbers?
No, you can keep your existing phone numbers.
Do I need to change my phone lines?
No, the lines stay as they are.
Do I need to get new phones or a new phone system?
No, your present phones will work the same way as usual.
Who is responsible for the phone lines?
BT will still be responsible if they are currently your provider..
Can I pay the same way?
All suppliers have different payment terms; choose the one to suit you.
Which of the cable providers (e.g. Telewest, NTL, Cable & Wireless) offer
the best fixed lines network in my area?
Your appointed consultant can check this for you.
What are the next steps to achieving the savings?
All we need is a copy of your most recent bill. Post a copy to us, and we will
work with our telecoms specialists. Once we’ve analysed this, we provide you
with a quick and honest report of what can be achieved on your phone lines
rental charges and unit rate.
What happens if we like your recommendation?
You are under no obligation to go with our proposed service provider. Only when
you are happy with the solution we present to you will we then complete the
agreement with you, starting the process of saving you significant sums of
money.
If I sign a new agreement what happens?
We will let you know exactly when you will be seamlessly transferred to the new
supplier. Our telecom specialists hold the contract end date information on a
database, so that they can review market rates on your behalf just prior to
contract expiry, to ensure that you continue to obtain the very best rates over
the long term.
Carrier Pre Select (CPS).
Our partners work closely with all Clients to negotiate rates for CPS supply
agreements. Their knowledge gives Clients the confidence to choose which
provider/supplier they want to carry their voice and data calls. There is no
inconvenience involved with CPS, no auto-dialers, manual prefixing or PBX
reprogramming; you keep your existing numbers and continue to make telephone
calls as usual.
The advantage of this service is that you use the existing BT network without
the expensive associated costs. Our partners help to secure lower rates than
may otherwise be offered for all local, national and mobile calls and mobile
call charges.
Their support will ensure all the relevant information is passed to the carrier
who will then take over all calls on the lines at an agreed time. Problems with
CPS normally only ever come from lack of information so they take care to
ensure that all information has been captured up front.
Today’s technology means there is no box to install, no extra numbers to dial
and no change to your lines. With a smooth transition, you will simply enjoy
the benefit of lower pence per minute rates and often significantly lower
minimum connection fees.
Line Rental
A handful of providers can reduce your line rental costs by managing your line
on behalf of BT. This service is currently available on all Analogue and ISDN30
& ISDN2 lines and BT feature lines. There is an average saving of up to 15%
over BT line rental charges.
Non-Geographical Numbers
Our Partners provide all Non Geographic Numbers (i.e. 0845, 0870, 0871 &
0800 & 0906 numbers) under the rules provided by the Tier 1 Carriers. In
providing these we always aim to secure for our Clients the best rates on the
market. BT can charge for the number itself to be set up or connection fees,
whereas we will ensure that our Clients pay nothing.